Last Updated: August 31, 2026
Welcome to Maison Caftan Marrakech. These Terms & Conditions govern your use of our website, tastye.biz, and your purchase of products through our online store.
By accessing or using our website, you agree to these Terms & Conditions. If you do not agree with any part of these terms, please do not use the website.
1. About Our Store
Maison Caftan Marrakech is an online fashion store specializing in Moroccan caftans and related fashion products.
Our collections are inspired by the elegance, craftsmanship, and heritage of Moroccan fashion, with designs selected for customers who appreciate refined and timeless styles.
2. Website Use
You may use our website for lawful purposes only.
You agree not to:
- Use the website for fraudulent or unlawful activities.
- Attempt to gain unauthorized access to the website or its systems.
- Interfere with the security or operation of the website.
- Copy, reproduce, or commercially exploit our website content without permission.
- Use our website in a way that could damage our business, services, or other users.
We reserve the right to restrict or terminate access to the website where we reasonably believe these Terms have been violated.
3. Products and Product Information
We make reasonable efforts to ensure that product descriptions, photographs, colors, sizes, materials, and other product information are accurate and helpful.
However, colors may appear slightly different depending on your device, screen settings, lighting, or photography conditions.
Because Moroccan caftans may include handcrafted details, embroidery, fabrics, and finishing techniques, minor variations may occur between individual pieces. Such variations may be part of the character and craftsmanship of the product.
4. Product Availability
Products displayed on our website are subject to availability.
We reserve the right to:
- Change product availability.
- Discontinue products.
- Modify product designs or specifications.
- Limit quantities available for purchase.
If a product becomes unavailable after an order has been placed, we will contact the customer regarding the available options.
5. Prices
Product prices are displayed on the website at the time of purchase.
Prices may change from time to time without prior notice. A price change will not affect an order that has already been confirmed, except where an obvious pricing or technical error has occurred.
Depending on the customer’s location, additional charges such as taxes, customs duties, or import fees may apply.
Where applicable, such charges are the responsibility of the customer unless otherwise stated at checkout.
6. Orders
When you place an order through our website, you are making a request to purchase the selected products.
An order is considered accepted once we have confirmed it through the applicable order confirmation process.
We reserve the right to refuse or cancel an order in circumstances including:
- Product unavailability.
- Incorrect product or pricing information.
- Suspected fraudulent activity.
- Payment problems.
- Inaccurate or incomplete customer information.
- Shipping limitations.
- Technical errors affecting the order.
If we cancel an order after payment has been received, we will arrange an appropriate refund.
7. Customer Information
Customers are responsible for providing accurate and complete information when placing an order.
This may include:
- Name
- Email address
- Telephone number
- Billing information
- Shipping address
We are not responsible for delays or delivery problems caused by incorrect or incomplete information provided by the customer.
8. Payment
Payments may be processed through third-party payment providers available through our checkout.
By submitting payment information, you confirm that you are authorized to use the selected payment method.
Third-party payment providers may have their own terms and privacy policies, which apply to their processing of payment information.
9. Shipping and Delivery
We aim to process and ship orders within the timeframe communicated on the website or during checkout.
Delivery times may vary depending on:
- Destination
- Shipping method
- Product availability
- Customs procedures
- Courier delays
- Public holidays
- Circumstances beyond our reasonable control
Once an order has been handed to the shipping provider, delivery may be affected by circumstances outside our direct control.
Customers are responsible for providing a correct and complete delivery address.
Additional shipping information will be provided in our Shipping & Delivery Policy.
10. Customs and Import Charges
International orders may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country.
Unless explicitly stated otherwise at checkout, such charges are not included in the product price and may be payable by the customer.
Maison Caftan Marrakech does not control customs decisions or the amount of charges imposed by local authorities.
11. Returns and Refunds
Returns and refunds are subject to our Returns & Refunds Policy.
Before returning a product, customers should review the applicable requirements, time limits, product condition requirements, and return instructions.
Certain products may not be eligible for return where permitted by applicable law, particularly customized or specially prepared items.
Nothing in these Terms is intended to remove or restrict consumer rights that cannot legally be excluded.
12. Damaged or Incorrect Orders
If you receive an item that appears damaged, defective, or different from the product you ordered, please contact us as soon as reasonably possible.
To help us investigate the issue, we may request:
- Your order number.
- Photographs of the product.
- Photographs of the packaging.
- A description of the problem.
We will review the matter and provide an appropriate solution in accordance with our policies and applicable law.
13. Intellectual Property
Unless otherwise stated, the content available on Maison Caftan Marrakech, including:
- Logos
- Brand names
- Product photographs
- Original images
- Text
- Graphics
- Website design
- Product descriptions
is owned by or licensed to Maison Caftan Marrakech and is protected by applicable intellectual-property laws.
You may not reproduce, modify, distribute, publish, sell, or commercially exploit our content without prior written permission.
14. User Communications
If you contact us through email, contact forms, or other available communication channels, you agree to provide accurate information.
You must not submit content that is unlawful, threatening, abusive, fraudulent, defamatory, or intended to interfere with our website or services.
15. Third-Party Services
Our website may rely on third-party services for functions such as payment processing, shipping, website hosting, security, analytics, advertising, or other website features.
Those services may operate under their own terms and privacy policies.
Maison Caftan Marrakech is not responsible for the independent policies or practices of third-party providers outside our reasonable control.
16. External Links
Our website may contain links to external websites.
These links may be provided for convenience or additional information. We do not control external websites and are not responsible for their content, availability, security, or privacy practices.
Visiting an external website is subject to that website’s own terms and policies.
17. Website Availability
We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be uninterrupted, error-free, or available at all times.
The website may occasionally be unavailable because of:
- Maintenance
- Updates
- Technical problems
- Hosting issues
- Security measures
- Circumstances beyond our reasonable control
18. Disclaimer
To the extent permitted by applicable law, Maison Caftan Marrakech provides website content and services on an “as available” basis.
We make reasonable efforts to provide accurate information, but we do not guarantee that every piece of website content will always be complete, current, or free from technical errors.
Nothing in these Terms limits any consumer protection rights that cannot legally be excluded.
19. Limitation of Liability
To the maximum extent permitted by applicable law, Maison Caftan Marrakech will not be responsible for losses resulting from circumstances beyond our reasonable control, including third-party service interruptions, delivery delays, customs procedures, technical failures, or unauthorized access caused by events outside our reasonable control.
Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.
20. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes to our website, products, services, business practices, or applicable legal requirements.
The updated version will be published on this page with a revised “Last Updated” date.
Your continued use of the website after changes are published constitutes acceptance of the updated Terms, to the extent permitted by applicable law.
21. Governing Law
These Terms & Conditions shall be interpreted and applied in accordance with the laws applicable to Maison Caftan Marrakech and the relevant transaction, subject to any mandatory consumer protection rights applicable to the customer.
Where applicable law grants consumers rights that cannot be waived by contract, those rights remain unaffected.
22. Contact Us
If you have questions regarding these Terms & Conditions, your order, or our services, please contact us:
Maison Caftan Marrakech
Website: tastye.biz
Email: info@tastye.biz
Support: support@tastye.biz